Returns Policy
All custom & vintage sales are final. No return or refunds will be given for these items. This includes all pre-orders, limited editions, and collaborations. Exchanges will only be considered when original purchased item(s) is still in new unworn condition and must include all original tags, labels, and packaging. Exchanges must done within 30 days. All exchanges are subject to approval & can be denied. Buyer is responsible for the shipping cost for the item(s) being exchanged.
You may return other new, unopened items within 30 days of delivery for a full refund as long as they are not custom, pre-ordered, limited edition, or collaborations. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an eligible item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.